Jan 2, 2015

Comparative analysis of marketing segmentation, targeting strategy between Coca Cola vs Pepsi in Bangladesh (part 1)



Executive Summary: 
This report provides an analysis and evaluation of the Pepsi and Coca cola in their customer segmentation models. This method of analysis includes Market Segmentation, Market Targeting, Market Positioning, as well as the Marketing Mix of Pepsi and Coca cola. The research draws attention to the Market segmentation of the both companies, while the soft drink industry has probably the widest and deepest customer base in the world and variable of Pepsi and Cola marketing ways.



Introduction:-
Coca Cola:
Coca cola is another oldest brand in Bangladesh. From the last 50 year Coca cola has been marketing its products through local representatives of Bangladesh. However, now it is marketed by Abdul Monem Limited it marketed coca cola under the authority of the Coca-Cola Company, USA (trademark owner). Abdul Monem Limited is the distributor of Coca-Cola, Sprite and Fanta in Bangladesh. Soft drinks brand Coca Cola last year announced plans to start its own sales and distribution operations in Bangladesh. The Company earlier submitted a proposal to the government for setting up a manufacturing plant in the country. Coca-Cola products have been prepared packaged and sold in Bangladesh for around 50 years. However, it has been marketing its products through local representatives. Now the company will directly market its flagship products Coca-Cola, Sprite and Fanta. Coca Cola was expecting appositive response shortly to its proposal for setting up the plant jointly with the government. The operations will be launched soon in Dhaka and Rajshahi said a statement of the company.

Pepsi:
PepsiCo is a world leader in convenient snacks, food and beverages with revenues of more than $39 billion and over 185,000 employees worldwide in 2009. PepsiCo has attained a leadership position as being too next to Coca Cola in a soft drink bottling. Their business profit is increasing rapidly due to a high standard of performance, marketing strategies, competitiveness, determination, commitment, and the personal and professional integrity of their people, products and business practices.
Pepsi is one of the oldest soft drink beverage brands in Bangladesh since 1976 and came with the cola-flavored Pepsi, the clear-flavored 7up, the orange-flavored Mirinda and later introduced the mango-flavored Slice and citrus-flavored carbonated soft drink Mountain Dew. Pepsi is manufactured by Transcom Bangladesh limited in Bangladesh. The company is the exclusive PepsiCo Franchisee for Bangladesh. Transcom Bangladesh Limited committed to delivering sustained growth in Bangladesh and move towards dominant Beverage Company, delighting & nourishing every Bangladeshi, by best meeting their everyday beverages needs & stakeholders by delivering performance with the purpose, though talented people and successful marketing strategies.

Marketing mix:
It is the set of marketing tools that the firm uses to pursue its marketing objectives. Marketing mix is classified and it is called as the Four Ps, i.e. Product, Price, Place and Promotion.
Product:
The most basic marketing tool is the product which includes product design, quality, features, branding, and packaging.
Price:
A critical marketing tool is price, the amount of money that customers pay for the product. It also includes a discounts, allowances, credit terms and payment period.
Place:
Place is another important key of the marketing mix tools, and it includes various activities the company undertakes to make the product accessible and available to the customer. Some factors that decide the place are transport facilities, channels of distribution, coverage area, etc.
Promotion:
Promotion is the fourth marketing mix tool which includes all the activities that the company undertakes to communicate and promote its product to the target market. Promotion includes sales promotion, advertising, sales force, public relations, direct marketing, etc.

Marketing mix of Coca Cola in Bangladesh:
Coca Cola has a competitive marketing mix like other soft drink beverages has in Bangladesh. These marketing mixes are listed below:
Product: Coca Cola offers two different sweet and flavored cola in our country. This is normal cola and another is dieting Cola. Coca Cola does not frequently change its taste. It has many nutritional values similar to Pepsi. It serves different type of beverage like Sprite, Fanta, etc.
Price: Abdul Monem Limited always tries to keep a standard price of Coca Cola bottles. It also offers promotional discounts, allowances, credit terms and payment period for the stores and Restaurants. Coca Cola, furthermore, offers discounts in a family size bottle frequently.
Place: Abdul Monem Limited has a strong distribution channel to distribute their Coca Cola. They make Coca Cola easy to get and available to the customer everywhere through their expert distributors channel. Their transport facilities, channels of distribution, coverage area, etc. are maintained very securely.

Promotion: 
Abdul Monem Limited spends about $51 million in five years to frequently advertise Coca Cola products through mass media. They choose standard banner and color to advertise. We see different advertisements of its products with many types of slogans such as “Opening happiness”, “Joy of mind” etc. They also advertise its products in social networks. In addition, Coca Cola besides made some events such as Coke quiz to promote its products. The usage of colorful posters is also used to create awareness of the products that Coca Cola offers. Coca Cola makes sales promotion, advertising, force selling, public relations, direct marketing, etc.

Marketing mix of Pepsi in Bangladesh:
Pepsi is continuously improving their marketing mix to catch a whole Bangladeshi soft drink's market. These marketing mixes are listed as below:
Product: Pepsi offers different sweet and flavored cola in our country. It frequently changes its taste. It has two different cola flavor Pepsi one is normal cola and diet Pepsi. It has many nutritional values. It also serves different type of beverage like 7UP, Mirinda, Slice, and Mountain Dew.
Price: Transcom Bangladesh Limited always tries to keep a standard price of Pepsi bottles. It also includes the discounts, allowances, credit terms and payment period for the stores and Restaurants. Pepsi enhances its price competition capability through creating bundle free offers to the restaurants and convenience stores.

Place: 
Transcom Bangladesh Limited has a strong distribution channel to distribute Pepsi. They make Pepsi easy to get and available to the customer everywhere through their expert distributors. Their transport facilities, channels of distribution, coverage area, etc. are maintained very securely.
Promotion: Transcom limited frequently advertises its products through mass media. Every day in TV and newspaper, we see different advertisements of its products with many types of slogans such as 'Pepsi khao game change kore Dao' (change the game) etc. They also advertise its products in social networks. In addition, Pepsi as well makes some events such as Pepsi quiz to promote its products. The usage of colorful posters is also used to create awareness of the products that PepsiCo offers. Pepsi mostly creates sales promotion, advertising, sales force, public relations, direct marketing, etc.

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